Creating Safe Spaces for Crypto Dialogue at CoinMinutes

Crypto?‍?‌‍?‍‌ conversations often turn to fight very quickly.

Supporters of Bitcoin despise those of Ethereum. People of conventional finance argue with DeFi fans. Beginners make a simple question and then they're laughed at.

What are most crypto spaces online? They are like virtual battlefields. Twitter threads turn into personal attack festivals. Reddit forums ban people who have a different opinion. Discord servers become different groups of angry people.

At Coinminutes Crypto, we are doing it differently. We are creating places where you can discuss crypto and nobody will bite your head off. Where the questions are answered and the askers are not mocked. Where people can disagree without ?‍?‌‍?‍‌fighting.

The?‍?‌‍?‍‌ Importance of Safe Spaces in Crypto Conversations

Toxic Places Push New People Away

New people are the lifeblood of crypto, but they are terrified of toxic communities. Hence, no newcomer decides to start a self-education journey.

New investors flame up on technical arguments that they don't understand to get out. They observe that seasoned people laugh at the foolishness of beginners and that the next step is obvious to them, i.e., leaving.

I could count on my fingers the number of times I have seen this scenario played out. A person who is really interested in blockchain technology becomes a member of the community. Asks a simple question on how wallets work. Gets demolished by a keyboard warrior who believes that making fun of people is his quality of being smart.

Women have a hard time in crypto spaces. The abuse and threats towards them in online forums, which consequently, drive away a large number of women from the industry as a whole.

Echo Chambers Don't Teach Anything

Here's the difference between safe spaces and echo chambers - the former are not the latter. True safe spaces allow even the most differing viewpoints. They only request you to show respect.

Echo chambers form when people who oppose your views are not there anymore. Nobody learns anything. The bad ideas stay intact. Everyone just agrees.

Do you remember Terra Luna? People that were skeptical about the viability of the project were not welcomed in the official forums. Warning signs were ignored. All that investors got was the good news.

See how that ended.

Chaos Breeds Lies

When there are no rules for the discussion, lies spread quickly. Henceforth, scammers choosing a chaotic environment as their place of work are doing so knowingly. They distract people by promoting their fake projects while others are busy arguing about something else.

Having clear standards in place enables people to identify when they are lied to. Fact-checking becomes feasible. Reliable sources are given priority. Those with bad intentions are shown the ?‍?‌‍?‍‌exit.

CoinMinutes'?‍?‌‍?‍‌ Core Principles for Nonviolent Communication

Be Nice or Leave

Crypto-related discussions are not the place for personal attacks. End of story.

It is possible to argue with someone's investment strategy without insulting their intelligence. When debating on a technical level, always back your arguments with facts and never with derogatory words.

The rule we operate under is quite straightforward: do not attack people personally, but rather their ideas. Saying that a protocol has issues is okay, but if you say that the person who likes it is dumb, then no.

Every Question Deserves an Answer

Definitely no dumb questions here. No one was a pro from the beginning. Seasoned users justify newcomers' questions by teaching them instead of belittling them.

We have separate rooms for different levels of knowledge. Beginners can ask simple things without feeling ashamed. Advanced users can explore the topic in depth without being constantly interrupted.

Facts Win Over Feelings

Matter who the sources are. If the source is not backing the wild price prediction, then it gets called out. If the source is not providing the proof, then the technical claim needs to be rejected. Investment advice has to give warnings along with suggestions.

Before we support the content of an expert, we verify his credentials. An impostor cannot gain trust by telling lies. A genuine expert receives credits for the knowledge he really has.

Different Views Make Better Discussions

Different views lead to better decisions. We do not only welcome diverse opinions, but we also encourage them. Although the industry is global, location still matters. The combination of different professional backgrounds and experiences is what makes the greatest strength.

The mix of ages will also be helpful. Young users have innovative ideas that they can bring to the table. Older ones can tell stories from the past. Both of them will be ?valuable.

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Tools?‍?‌‍?‍‌ and Features for Safe Community Interaction

Smart Moderation That Actually Works

Automated systems bring to a halt most of the violations that are obvious within a short time. Hate speech is instantly flagged. Spam is removed quietly in the background without interaction with the user. Links that may be harmful are automatically checked. moderators take up the challenge of the cases which require understanding and judgment. They are qualified in the skills of de-escalation. They are crypto-savvy enough to be super-moderators who can intervene effectively.

Easy Reporting System

Just one click and you got that trouble reported. Anonymous reporting gives a shield to the reporter against retaliation. Clear categories help to describe the issues more accurately.

Reports are responded to within a short time. Incidents endangering safety are given immediate priority. Common violations are followed by the standard procedures.

Real Expert Verification

They get special badges - verified experts. Before the approval, we actually verify their backgrounds. Academic degrees, work experience, published research - all are considered.

Verification is not equal to our agreement with them. It just means that they are the most knowledgeable ones. You can be sure that verified experts have the real expertise.

Content Organization That Makes Sense

With the help of tags, one can easily get the relevant conversations. Different levels separate the content suitable for the beginner or the advanced user. Topic categories are the names of the subjects that help organize the content.

Search is open to everything. In a very short time, you can get that specific info you are after. No one deletes the old discussions, they stay there for the ?‍?‌‍?‍‌future.

Programs?‍?‌‍?‍‌ and Initiatives to Encourage Safe Dialogue

Every week a new topic is introduced through the Learning Sessions

Each week experts in the field of cryptocurrency teach the basics. The topics vary from very simple blockchain concepts to very complex DeFi strategies. After the presentation, a Q&A is held.

All the sessions are live. People who prefer to read can consult the transcripts. People living in different time zones can attend sessions at their convenient time.

Help Through Mentorship

Experienced users are ready to share their knowledge and become mentors to the new users. Matching takes into account the interests, time zones, and communication styles. The structure is there to ensure that no abuse occurs.

Mentors get to teach effectively through the techniques they learn. They get to practice how to simplify a difficult topic. Regular check-ins are there to make sure that everything is going well.

Being Familiar with Community Rules

Standards are explained in great detail through monthly workshops. Real examples are used to show what is considered crossing the line. Interactive discussions help understand gray areas.

Participation in the workshop is a step towards becoming a moderator. Enthusiastic members are invited to propose changes to the guidelines.

The Art of Preventing Problems From Escalating

A group of trained mediators are always there to help resolve disputes. A fair process is ensured for everyone involved. The focus is on the solutions instead of the blame.

Almost all conflicts are solved through talking. Mediation is there to provide a structure when emotions are very high. Most serious violations still have ?‍?‌‍?‍‌consequences.

Encouraging?‍?‌‍?‍‌ Community Ownership

Democratic Rule Updates

Significant changes in community guidelines have to be discussed with the community. The discussion of the proposed changes takes place openly. Which members will be allowed to make the important decisions is decided through voting.

Community guidelines are evaluated every three months. The main issues for discussion are determined through community feedback. Being open to everyone helps the trust to be established.

Volunteer Moderator Program

Those who are really engaged in the community may become volunteer moderators after they have applied. The training includes both advanced features and the skills necessary for communicating. Experienced moderators help newly arrived volunteers.

The decisions made by the moderator are regularly reviewed. The standards that are in place are not changed. Among the community members, feedback on training is identified.

Recognition for Good Behavior

The helpful members are acknowledged publicly. Good quality contributions are getting the attention they deserve on a weekly basis. Special status is something that long-term contributors are going to earn.

Recognition is primarily done for behavior that supports a safe environment for dialogue. Helper answers will be given more credit than just being active. Quality instead of ?‍?‌‍?‍‌quantity.

Conclusion

Safe?‍?‌‍?‍‌ Cryptocurrency Market spaces are not the result of luck.

If there is no intervention, then the standard of online behavior is toxic. You cannot take it for granted that people will be polite, you have to make an active effort.

CoinMinutes allocates tangible funds to moderation, training, and community building. The better conversations and the more satisfied users are the returns on these investments. Safe spaces, in fact, are facilitators of growth rather than being restrictors.

The work of creating safe spaces involves, among other things, the establishment of limits and their being enforced. The long-term community health is preferred to short-term engagement ?‍?‌‍?‍‌numbers.